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Mekdes
Normand

Barista · Front of House · Reception

Three years in cafés, restaurants and front-of-house roles in London and Canada. Currently at Whiskers & Cream and open to café, front-of-house and reception roles in London.

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Mekdes Normand
Mekdes with colleagues at Blank Street Coffee
Based in London ★
Mekdes Normand
A bit about me ★

ABOUT ME

I’m Mekdes, a barista and front-of-house professional based in London. Over the past three years I have worked across cafés, restaurants, a fitness studio and a property staging business in London and Canada. I’m currently at Whiskers & Cream, where I rotate between the bar, the floor and the kitchen depending on what the day needs.

Coffee is the part of the job I take the most pride in. I dial in the espresso machine each morning and keep adjusting it through the day so every shot stays consistent. Before Whiskers & Cream I spent a year and a half with Blank Street Coffee, working across several London stores and representing the brand at events including London Fashion Week.

I’m just as comfortable on a front desk. At SoulCycle Soho I ran check-in across high-demand classes, handled member enquiries by phone and email and looked after the day-to-day admin. Wherever I have worked I have been the first person customers deal with, and I have learned to stay organised and calm when it gets busy, to pick up new systems quickly and to build the kind of rapport that brings people back.

3 YEARS
In hospitality & front of house
6 ROLES
Cafés, restaurants, fitness & events
2 COUNTRIES
United Kingdom & Canada
Where I’ve worked ★

EXPERIENCE & ROLES

Whiskers & Cream

Barista, Waitress & Cook · London
May 2026 — Present

Bar, floor and kitchen in a small café team. I dial in the espresso machine at open, prepare and plate menu items to spec, take bookings and orders, and run the till and front desk on my own during service.

Blank Street Coffee

Barista · London (Soho and other stores)
Jul 2024 — Jan 2026

High-quality coffee at speed in a fast-paced, brand-led environment across several London stores. Opening and closing procedures, tills and workspace standards, plus representing the brand at events including London Fashion Week.

SoulCycle

Front Desk Associate · London Soho
Mar 2025 — Sep 2025

Ran front-of-house across high-demand classes: rider check-in, class capacity, member enquiries by phone and email and day-to-day admin. Supported events with influencers and fitness and cosmetic brands, including guest lists and arrivals.

The Cliff Poole

Waitress · Bournemouth, Dorset
Nov 2023 — Mar 2024

Fast, friendly service in a high-volume restaurant, coordinating with the kitchen on timings and orders and helping with opening and closing.

Kent Homes

Home Staging & Events · New Brunswick, Canada
2020 — Nov 2023

Sourced and styled décor to present properties ahead of viewings and planned and ran housewarming events across six properties as part of the sales process.

The Ice Cream Shop

Cashier · Bouctouche, Canada
Apr 2022 — Oct 2023

Handled the till and daily transactions accurately, kept display areas stocked and presentable, and built a regular customer base through personalised service.

Education: High School Diploma with honours, Bonar Law Memorial, Class of 2022.

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My CV

Barista, front-of-house and reception experience on one page ★

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Three years across cafés, restaurants, a fitness studio and events, in the UK and Canada.

References ★

WHAT COLLEAGUES SAY

From the store manager and shift lead I worked with at Blank Street Coffee, 2024–2026.

Laura Kovalicka

I have worked closely with Mekky for the past two years at Blank Street and from the very beginning, I have admired her work ethic and natural ability to connect with the people around her. Within her first month, she was recognised as Most Valued Barista by both managers and shift leads … She is someone who is proactive, always eager to contribute and help those around her. She has represented Blank Street not only as an all rounder barista, but also at Fashion Week and as a bar manager at the latest Spring Activation. Her bright energy is contagious and she brings it to every team she works in. You can rely on her without having to ask, whether you need a hand during a busy rush, or to get strawberry jam from another store, she is always one step ahead.

Laura Kovalicka
Shift Lead, Blank Street Coffee
Rita Birzgale

Honestly, having Mekky in the team has been such a positive experience. She brings really good energy into the workplace, connects naturally with people, and genuinely cares about doing a good job. She’s someone you can rely on, and she always brings warmth and positivity into the shift. You can tell she puts her heart into what she does, and I truly think she’ll do amazing wherever she goes next.

Rita Birzgale
Store Manager, Blank Street Coffee

WHAT I BRING ★

Coffee & Bar

Trained to dial in espresso — grind size, dose and yield — and keep shots consistent through a busy day, with speed and presentation to match.

Customer Experience

Naturally outgoing. I create warm, memorable interactions that make people feel genuinely welcomed and want to come back.

Front of House & Reception

A confident first point of contact: greeting visitors, managing check-ins, bookings and queues, and keeping the front desk calm when it is busy.

Organised & Administrative

Correspondence, bookings, records and opening and closing checklists handled accurately and on time, by phone, email and in person.

Detail-Oriented Under Pressure

I juggle multiple priorities while keeping accuracy, presentation and customer experience at a consistently high standard.

Adaptable & Quick to Learn

I pick up new systems fast — POS, booking and check-in tools, tablets — and step in wherever the team is short.

Get in touch ★

Let’s talk

I’m happy to come in for a trial shift or an interview at a time that suits you.

Based in
Archway, London